Some types of work can keep your company extremely busy. The phone keeps ringing. Crews stay scheduled. Revenue keeps coming in. You may perform the same kind of work over and over because customers continue asking for it. That can make the service feel like an...
Your biggest customer may feel like your best customer. They may give you a steady stream of projects. They may represent a large percentage of your annual revenue. Their name may appear on your schedule more often than anyone else’s. But revenue alone does not...
